Alpha Driving School LLC – Privacy Policy

Effective Date: 12/30/2024

At Alpha Driving School LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you engage with our services.

1. Information We Collect

We collect the following information during registration or customer inquiries:

  • Full name

  • Contact information (phone number, email address, home address)

  • Driving course selection and scheduling preferences

  • Payment information (processed securely through third-party gateways)

2. How We Use Your Information

Your information is used for:

  • Scheduling driving lessons and online courses

  • Sending appointment reminders, updates, and follow-ups

  • Providing customer support and responding to inquiries

  • Processing payments securely

  • Meeting regulatory DMV reporting requirements

3. SMS & Email Communication

By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form.

  • Data Usage: We use your data solely for replying to:

    • Appointment Confirmations

    • Course Updates

    • Customer Support and Follow-ups

    • Important Service Notifications

    • Registration Confirmations

    • Responses to Questions

    • Conversational Messaging

    • Scheduling

  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.

  • Data Retention: We retain your information as long as you subscribed to our SMS service. You may request deletion at any time.

  • Contact Alpha Driving School at (703) 634-6340 or contact@alpha-driving-school.com for HELP or to STOP receiving messages.

  • MESSAGES AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

  • Messages are recurring, and message frequency varies.

  • Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or CANCEL to contact@alpha-driving-school.com or (703) 634-6340. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Alpha Driving School will not sell, rent, or share the collected mobile numbers.

    Message frequency: 1–4 messages/month
    Message and data rates may apply
    Text HELP for help. Text STOP or CANCEL to unsubscribe.

4. No Marketing Sharing Policy

We do not share, sell, or disclose your personal or mobile information to third parties for marketing or promotional purposes, under any circumstances, even with your consent.

5. Security Measures

We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date.

If you have questions, please contact us at:
📧 contact@alpha-driving-school.com
📞 (844) 822-5742
🌐 www.alpha-driving-school.com